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Your agency's 24/7 team member

A team member that never stops working.

Trained on your properties, your prices, and the way your agency communicates. It handles every WhatsApp inquiry the moment it arrives, qualifies buyers, books viewings, and logs every lead automatically. No salary. No sick days. No slow replies.

Live in 2 to 4 weeks.

The problem

People choose the agency that replies first.

When a buyer sees a property ad and sends a WhatsApp message, they are not loyal to any agency. They are sending the same message to every agency that has a similar listing. The one who replies first, and replies well, is the one who gets the client.

Most agencies reply hours later, or not at all on evenings and weekends. By then the buyer is already talking to someone else. A team member that answers in seconds, every time, closes that gap for good.

Sample agency

online

    Capabilities

    What the agent handles for you

    Every type of inquiry that currently lands in your WhatsApp.

    • Property availability questions
    • Pricing and payment plan inquiries
    • Location and neighborhood information
    • Viewing appointment scheduling
    • Buyer qualification questions
    • Initial negotiation and interest assessment
    • Follow-up messages to warm leads
    • Referrals to specific listings based on budget

    Training

    It only knows what you have given it.

    The agent answers from your material and nothing else. When it does not have something, it says so and passes the question on rather than inventing an answer.

    Listings
    Every unit, its status, and what makes each one different.
    Price
    Asking prices, what is negotiable, and what is not.
    Locations
    The neighbourhoods you sell in and what buyers ask about them.
    Payment plans
    Deposit structures, schedules, and the terms you actually offer.
    Policy
    What the agent may commit to, and where it must stop.
    Qualification
    The questions that tell you whether a buyer is real.
    Voice
    How your agency writes, so replies sound like your team.

    Process

    From first message to live agent in under 4 weeks

    1. 01

      Discovery on WhatsApp

      We start with a conversation on WhatsApp to understand your agency: your properties, your typical clients, how you currently handle inquiries, and what matters most to you.

    2. 02

      We study your voice

      You share examples of how you normally reply to clients. We train the agent to match your communication style so it sounds like you, not like a robot.

    3. 03

      Knowledge build

      We build the agent's knowledge base from your listings, your prices, your neighborhoods, your qualification questions, and any other information you want it to know.

    4. 04

      Test and refine

      You review real test conversations before anything goes live. We keep refining until every response sounds right and handles every common scenario correctly.

    5. 05

      Go live

      The agent connects to your WhatsApp and starts handling inquiries. You get notified only for situations it cannot resolve on its own.

    6. 06

      Track every lead

      Every conversation is automatically logged to a Google Spreadsheet: client name, phone number, property interest, budget, and a conversation summary. One clean record of every lead, no manual entry.

    Viewings and handoff

    It books the viewing, then gets out of the way.

    The agent holds a slot against your real availability and hands the buyer to the person who will actually show them around, with everything it learned attached.

    A contemporary four-bedroom residence at dusk, lit from within.
    The living room of the same residence.
    The kitchen of the same residence.
    The master bedroom of the same residence.
    The same residence from the street.
    Sample demo property, used throughout this page. Not a Growthspine client listing.

    Book a viewing

    4-bedroom terrace, Guzape

    Choose a day
    Available days

    Times available

    Saturday 14 at 11:00. Aisha will confirm on WhatsApp.

    Ready for your team

    Buyer
    Chidi Okonkwo
    Property
    4-bedroom terrace, Guzape
    Budget
    ₦185m asking, 12-month plan discussed
    Viewing
    Saturday 11:00

    Assigned to Aisha Okafor · Guzape viewings

    Nothing above needs to be asked again.

    Lead tracking

    Every lead. One clean spreadsheet.

    You should never have to dig through WhatsApp chats to find out who enquired about which property last week. The agent logs everything automatically: every conversation, every buyer's details, every property they were interested in, and where they are in your pipeline.

    Your team wakes up to a clean, up-to-date spreadsheet every morning. No manual entry, no missed leads, no confusion.

    Leads this week

    Sample data

    • Chidi Okonkwo

      Viewing booked
      Property
      4-bed terrace, Guzape
      Budget
      ₦185m
      Last contact
      2 min ago
    • Amina Bello

      Qualified
      Property
      5-bed detached, Maitama
      Budget
      ₦420m
      Last contact
      1 hr ago
    • Tunde Adeyemi

      Not a fit
      Property
      3-bed flat, Jabi
      Budget
      Below asking
      Last contact
      Yesterday
    • Grace Nwachukwu

      Awaiting reply
      Property
      4-bed terrace, Guzape
      Budget
      Not stated
      Last contact
      Yesterday

    Around the clock

    The messages that arrive after everyone has gone home.

    Evenings, weekends, public holidays. The hours when your ads keep running and your team does not. Those buyers get the same reply, in the same voice, at the same speed as one who messages at eleven in the morning.

    What you get

    Everything included from day one

    We build, train, test, and launch the agent. We also train your team on how to read the spreadsheet, how to escalate conversations, and how to update the agent when you add new listings.

    • Instant replies to every WhatsApp inquiry, 24/7
    • Responses in your agency's unique communication style
    • Automatic lead qualification and buyer scoring
    • Viewing bookings without manual coordination
    • Google Spreadsheet updated with every lead automatically
    • Weekly summary of all conversations and outcomes
    • Escalation alerts when a lead is hot or needs human attention
    • Monthly refinements based on what is and is not working

    Before you decide

    The questions agencies ask first.

    What it includes

    Everything is included. The price is built around your agency.

    We do not publish a one-size-fits-all price, because no two agencies are the same. You see exactly what the agent does on your own listings first, in a free demo. Then we quote a price that fits your business, once you already know what it is worth.

    Curious what it would cost for your agency? Message us on WhatsApp and we will build you a working demo on your own listings first. You will know exactly what it is worth before we ever talk numbers.